Terms and Conditions for Black-Hood.com

Effective Date: [Insert Date]

Welcome to Black-Hood.com. These Terms and Conditions govern your use of our website and services. By accessing or using Black-Hood.com, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our website.

1. Introduction

These Terms and Conditions apply to all visitors, customers, and users of Black-Hood.com. The website provides clothing, shoes, accessories, and other fashion-related products.

By using our website, you agree to:

  • Follow all applicable laws and regulations.
  • Provide accurate information during purchases or account registrations.
  • Not misuse or attempt to disrupt the functionality of our website.

2. Account Registration

To place an order, you may need to create an account on Black-Hood.com. By registering, you agree to:

  • Provide accurate and up-to-date information.
  • Maintain the confidentiality of your login credentials.
  • Be responsible for any activity under your account.

We reserve the right to suspend or terminate accounts that violate our terms.

3. Product Information & Pricing

We strive to provide accurate product descriptions and pricing. However, we do not guarantee that all product details (such as colors, sizes, or prices) will always be error-free. If we discover an error in pricing, we reserve the right to:

  • Cancel orders containing incorrect prices.
  • Notify you of the correct pricing before proceeding with the order.

Prices may change without prior notice, and promotions or discounts may have specific terms.

4. Order & Payment

4.1 Order Process

  • Once you place an order, you will receive an order confirmation via email.
  • Your order is only considered accepted once we process and dispatch it.
  • We reserve the right to cancel or refuse any order at our discretion.

4.2 Payment Methods

We accept payments through secure third-party providers. By making a purchase, you agree that:

  • Your payment information is valid and authorized.
  • You are responsible for any applicable taxes or transaction fees.
  • If your payment fails, we may cancel your order.

5. Shipping & Delivery

5.1 Shipping Policy

  • Orders are shipped to the address provided at checkout.
  • Delivery times vary based on your location and selected shipping method.
  • We are not responsible for delays caused by courier services or unforeseen circumstances.

5.2 Shipping Costs

Shipping fees are calculated at checkout. Free shipping may be available on eligible orders, based on our promotional offers.

5.3 Tracking Information

Once your order is shipped, you will receive a tracking number via email.

6. Returns & Refunds

Please refer to our Refund and Return Policy for detailed information on returning products and requesting refunds.

  • Items must be returned in their original condition within [Insert Days, e.g., 30 days] of delivery.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Refunds will be processed within [Insert Days, e.g., 5-10 business days] after receiving and inspecting the returned product.

For any return-related inquiries, contact us at support@black-hood.com.

7. Intellectual Property

All content on Black-Hood.com, including logos, images, text, and designs, is owned by or licensed to Black-Hood.com. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

You may not:

  • Copy, modify, or use our content for commercial purposes.
  • Use our trademarks or branding without prior written permission.

8. Prohibited Activities

While using our website, you must not:

  • Engage in fraudulent, abusive, or illegal activities.
  • Upload or share harmful content such as viruses or malicious code.
  • Attempt to hack, disrupt, or interfere with our website’s functionality.

Violating these rules may result in account suspension or legal action.

9. Limitation of Liability

We strive to provide a seamless shopping experience, but we do not guarantee that our website will always be error-free or uninterrupted. Black-Hood.com is not liable for:

  • Any indirect, incidental, or consequential damages from using our website.
  • Losses resulting from incorrect product descriptions, pricing errors, or delivery delays.
  • Issues caused by third-party services (e.g., payment gateways or shipping providers).

Our liability is limited to the total amount paid for the product you purchased.

10. Privacy & Data Protection

We value your privacy and protect your personal information as outlined in our Privacy Policy.

By using Black-Hood.com, you agree to our data collection and usage practices. If you have any privacy concerns, please review our Privacy Policy or contact us at support@black-hood.com.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites. You access them at your own risk.

12. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.

13. Governing Law & Disputes

These Terms and Conditions are governed by the laws of Pakistan. Any disputes arising from your use of Black-Hood.com will be handled in the courts of Karachi, Pakistan.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, feel free to contact us:

  • Email: support@black-hood.com
  • Phone: +92 329 3927074
  • Address: A-199 Punjabi Saudagar Society, Scheme 33, Karachi, Pakistan