Privacy Policy for Black-Hood.com

Effective Date: [01-21-2025]

At Black-Hood.com, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and shop on our website.

By using Black-Hood.com, you agree to the terms and practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of personal information when you use our website:

  • Personal Identification Information: Name, email address, phone number, and shipping address.
  • Payment Information: Credit card details and billing information (via secure third-party payment processors).
  • Usage Data: Information about your interactions with our website, such as IP address, browser type, and device information.
  • Cookies and Tracking Technologies: We use cookies to improve your browsing experience. Cookies are small data files stored on your device to track preferences and activities.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment and shipping.
  • Customer Support: To respond to inquiries, provide assistance, and resolve issues related to your orders.
  • Marketing Communications: To send you promotional offers, updates, and newsletters if you opt-in to receive them.
  • Improving Our Website: To analyze website traffic and improve user experience based on your preferences.
  • Legal Compliance: To comply with legal obligations and protect our rights.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers to process payments, fulfill orders, or provide marketing services.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal processes, such as court orders or subpoenas.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Security of Your Information

We take the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to remember your preferences and customize your browsing experience. You can manage your cookie preferences through your browser settings.

  • Essential Cookies: Required for basic website functionality (e.g., login and cart).
  • Performance Cookies: Help us understand website traffic and improve site performance.
  • Functional Cookies: Allow us to provide personalized features and content.

You can choose to disable cookies through your browser settings, but please note that some features of the site may not function properly without them.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update or correct any incorrect information.
  • Deletion: You can request the deletion of your personal information, subject to legal requirements.
  • Opt-Out: You can unsubscribe from our marketing emails at any time by following the unsubscribe link provided in the email.

To exercise any of these rights, please contact us at support@black-hood.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will take immediate steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

  • Email: support@black-hood.com
  • Phone: +92 329 3927074
  • Address: A-199 Punjabi Saudagar Society, Scheme 33, Karachi, Pakistan